‼️Troubleshooting

A list of frequently asked questions (FAQs) and answers on a particular topic.

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I am stucked on Gepard Shield Logo

If your client is not proceeding and you're stucked at the Gepard Shield logo, follow the following:

1. Open Task Manager, under Processes, right click on chaos.exe then hit End Task.

2. On your [PC] Chaos Classic, run setup.exe as an administrator.

3. Change your Graphic Settings then hit Apply and OK.

4. You may now open chaos.exe to start the game.

Cannot init d3d OR grf file has problem

Try one of the following options, or both.

Option 1:

1. Open Task Manager, under Processes, right click on chaos.exe then hit End Task.

2. On your [PC] Chaos Classic, run setup.exe as an administrator.

3. Change your Graphic Settings then hit Apply and OK.

4. You may now open chaos.exe to start the game.

Option 2:

1. Inside your [PC] Chaos Classic folder, locate dbghelp.dll.

2. Delete it, then restart your client.

I'm getting "Parse error: There was a problem parsing the package" error when trying to install AndRO

• Check if you enabled installation of apps from unknown sources in your device settings.

• Check if your Android version is 5.0 or higher.

I crash a few seconds after entering a map

• You are probably using emulator. Please switch to the real device.

I'm getting error "Unable to install because of an error in the app APK. We recommend installing only certified apps from playstore."

• Check if "installation of apps from unknown sources" is enabled in your device settings.